{"id":4894,"date":"2025-10-25T03:09:57","date_gmt":"2025-10-25T03:09:57","guid":{"rendered":"https:\/\/printeezondemand.com\/?post_type=faq&p=4894"},"modified":"2025-10-25T03:09:58","modified_gmt":"2025-10-25T03:09:58","slug":"que-faire-si-un-article-arrive-endommage-ou-defectueux","status":"publish","type":"faq","link":"https:\/\/new.printeezondemand.com\/fr\/faq\/que-faire-si-un-article-arrive-endommage-ou-defectueux\/","title":{"rendered":"Que faire si un article arrive endommag\u00e9 ou d\u00e9fectueux ?"},"content":{"rendered":"\n

Si un produit arrive avec un d\u00e9faut d'impression, une impression erron\u00e9e, une taille incorrecte ou un dommage :<\/p>\n\n\n\n

    \n
  1. Soumettez une r\u00e9clamation dans les 30 jours<\/strong> suivant la livraison.
    <\/li>\n\n\n\n
  2. Joignez des photos claires illustrant le probl\u00e8me.<\/li>\n<\/ol>\n\n\n\n

    Une fois confirm\u00e9e, nous r\u00e9imprimerons et r\u00e9exp\u00e9dierons la commande sans frais suppl\u00e9mentaires.

    <\/strong> Il n'est pas n\u00e9cessaire de nous renvoyer le produit endommag\u00e9, des photos suffisent.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_helpful_status":1,"_locale":"fr_CA","_original_post":"https:\/\/new.printeezondemand.com\/?post_type=faq&p=2225"},"faq-topic":[27],"class_list":["post-4894","faq","type-faq","status-publish","hentry","faq-topic-returns","fr-CA"],"acf":[],"yoast_head":"\nQue faire si un article arrive endommag\u00e9 ou d\u00e9fectueux ? - Printeez On Demand<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/new.printeezondemand.com\/fr\/faq\/que-faire-si-un-article-arrive-endommage-ou-defectueux\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Que faire si un article arrive endommag\u00e9 ou d\u00e9fectueux ? - Printeez On Demand\" \/>\n<meta property=\"og:description\" content=\"Si un produit arrive avec un d\u00e9faut d'impression, une impression erron\u00e9e, une taille incorrecte ou un dommage : Une fois confirm\u00e9e, nous r\u00e9imprimerons et r\u00e9exp\u00e9dierons la commande sans frais suppl\u00e9mentaires. Il n'est pas n\u00e9cessaire de nous renvoyer le produit endommag\u00e9, des photos suffisent.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/new.printeezondemand.com\/fr\/faq\/que-faire-si-un-article-arrive-endommage-ou-defectueux\/\" \/>\n<meta property=\"og:site_name\" content=\"Printeez On Demand\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/printeez.ca\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-25T03:09:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\\\/\\\/new.printeezondemand.com\\\/fr\\\/faq\\\/que-faire-si-un-article-arrive-endommage-ou-defectueux\\\/\",\"url\":\"https:\\\/\\\/new.printeezondemand.com\\\/fr\\\/faq\\\/que-faire-si-un-article-arrive-endommage-ou-defectueux\\\/\",\"name\":\"Que faire si un article arrive endommag\u00e9 ou d\u00e9fectueux ? - Printeez On Demand\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/new.printeezondemand.com\\\/#website\"},\"datePublished\":\"2025-10-25T03:09:57+00:00\",\"dateModified\":\"2025-10-25T03:09:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/new.printeezondemand.com\\\/fr\\\/faq\\\/que-faire-si-un-article-arrive-endommage-ou-defectueux\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/new.printeezondemand.com\\\/fr\\\/faq\\\/que-faire-si-un-article-arrive-endommage-ou-defectueux\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/new.printeezondemand.com\\\/fr\\\/faq\\\/que-faire-si-un-article-arrive-endommage-ou-defectueux\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/new.printeezondemand.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\",\"item\":\"https:\\\/\\\/new.printeezondemand.com\\\/faqs\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Returns & Replacements\",\"item\":\"https:\\\/\\\/new.printeezondemand.com\\\/faq-topic\\\/returns\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Que faire si un article arrive endommag\u00e9 ou d\u00e9fectueux ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/new.printeezondemand.com\\\/#website\",\"url\":\"https:\\\/\\\/new.printeezondemand.com\\\/\",\"name\":\"Printeez On Demand\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/new.printeezondemand.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/new.printeezondemand.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/new.printeezondemand.com\\\/#organization\",\"name\":\"Printeez On Demand\",\"url\":\"https:\\\/\\\/new.printeezondemand.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/new.printeezondemand.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/new.printeezondemand.com\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/printeez_logo.svg\",\"contentUrl\":\"https:\\\/\\\/new.printeezondemand.com\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/printeez_logo.svg\",\"width\":160,\"height\":40,\"caption\":\"Printeez On Demand\"},\"image\":{\"@id\":\"https:\\\/\\\/new.printeezondemand.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/facebook.com\\\/printeez.ca\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Que faire si un article arrive endommag\u00e9 ou d\u00e9fectueux ? - Printeez On Demand","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/new.printeezondemand.com\/fr\/faq\/que-faire-si-un-article-arrive-endommage-ou-defectueux\/","og_locale":"fr_CA","og_type":"article","og_title":"Que faire si un article arrive endommag\u00e9 ou d\u00e9fectueux ? - Printeez On Demand","og_description":"Si un produit arrive avec un d\u00e9faut d'impression, une impression erron\u00e9e, une taille incorrecte ou un dommage : Une fois confirm\u00e9e, nous r\u00e9imprimerons et r\u00e9exp\u00e9dierons la commande sans frais suppl\u00e9mentaires. 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